Eversource Offers Power Outage Reporting Via Text

OUTAGE ALERTS & TEXT REPORTING

The following information is from the Eversource website.

Receive outage and restoration updates for your electric service in the channels you choose – text, email and phone. You can also report an outage by text and receive on-demand text status updates on your restoration.

First, update your alert notification settings and receive alerts on:

  • Your time of restoration;
  • Outage cause;
  • Status updates;
  • Restoration ​completion.

By activating text alert notifications you are also enrolling to report an outage by text and receive status updates.

  • Text “OUT” to 23129 to report an outage.
  • Text “STAT” to 23129 to receive a status update.

Don’t forget to add 23129 to your contacts for easy reporting!